Introduction
BSFM (Brightstar Facilities Management) Cleaning Service ("we", "our", "us") is committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your information when you use our app. By using the App, you agree to the practices described here. If you are a parent or guardian and believe your child under 13 is using this App, please contact us at support@brightstarfacilitiesmanagement.com.
1. Information We Collect
- Personal Information: Email, full name, phone number, and password when you register.
- Location Information: Collected with your explicit consent for providing services in your area.
- Payment Information: We store your payment confirmation documents (PDF or screenshots).
2. How We Use Your Information
- To manage service bookings.
- To verify your location and match you with service providers.
- To confirm payments.
- To communicate updates and support information.
3. Data Sharing and Retention
Your personal data is only shared with service providers when required to fulfill your requests. We retain data only as long as necessary to provide our services or comply with legal obligations. Users may request deletion of their data through the app or by contacting support@brightstarfacilitiesmanagement.com.
4. Security
We employ advanced security measures to protect your information. However, no method is 100% secure, and users should exercise caution when sharing sensitive data.
5. Changes to This Privacy Policy
We reserve the right to modify this privacy policy. Changes will be communicated via the app or email.
6. Contact Us
For privacy-related concerns, contact us at: support@brightstarfacilitiesmanagement.com.