Privacy Policy
Last updated: 5th September, 2024
This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Brightstar Facilities Management System ("App"). By using the App, you agree to the terms outlined below.
1. Information We Collect
- Personal Information: When you sign up for our services, we collect information such as your email, full name, phone number, and password.
- Location Information: With your permission, we collect your location data to provide services in your area.
- Payment Information: Although payments are made manually through other banking apps, we collect and store your payment confirmation in the form of uploaded bank transfer documents (PDF or screenshot).
2. How We Use Your Information
- To provide and manage the services you book through the App.
- To verify your location and match you with appropriate service providers.
- To verify your payment for service confirmation.
- To send you updates, promotions, or customer support communications.
3. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following scenarios:
- With service providers who need your details to fulfill your service request.
- If required by law or in response to valid requests by public authorities.
4. Security of Your Information
We take appropriate measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no data transmission over the internet can be guaranteed as 100% secure.
5. Your Rights
You have the right to:
- Access and update your personal information at any time through the App's settings.
- Delete your account and personal data from our system. To do so, you can request account deletion through the app or by contacting our support team at support@brightstarfacilitiesmanagement.com.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be communicated through the App or via email notifications.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@brightstarfacilitiesmanagement.com.